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A
Abandoned vehicles*
To report to RBWM - 01628 683800
Adult education
Courses at Charters - 01344 624826
General information - 01628 796684
Advantage Card
Royal Borough residents' discount card and free bus pass.
For information - 01628 683800
Cards can be revalidated at Charters Leisure Centre 4.30 - 11.00pm Monday - Friday, 9.00 am - 6.00pm Saturday - Sunday. You will need proof of residency. Telephone 01344 628686
Aircraft noise
To complain- 01628 683530
Asbestos
For advice - 01628 683516
B
Benefits agency (DSS)
01753 534534
Benefits fraud
To report - 0500 353300
Bonfires*
To report nuisance - 01628 683516
Bottle banks
See 'Recycling'
Builders - skips and materials
For licenses on public highways or advice - 01628 796150
Building control
For advice on regulations - 01628 796870
C
Car boot sales
Must notify council - 01628 683585
Car parks
Enquiries - 01628 796153
Info for on-street parking - 01628 796405
Carers service
For information - 01753 810525
Cemetery and crematorium
Kiln Lane Cemetery, Sunningdale: info - 01344 874268
RBWM Cemetery: information service - 01628 796075
Cesspools and septic tanks
Queries or to empty - 01628 796802
Childminders and nurseries
Information and list of registered minders - 01753 869100
Children's activities
Info on childcare and all activities for the 0-14s - 01753 869100
Children's services
For youngsters with social problems and disabilities - 01753 810525
Citizens Advice Bureau
For information - 01344 483439
Clubs
Council directory leisure clubs and societies - 01628 796387
Community care
To provide care and support in people's own homes - 01753 810525
Composting
For free collection garden waste - 01628 796844
Concessionary fares
For elderly and disabled - 01628 683520
Council tax*
All enquiries - 01628 683650
D
Day centres
Chandler Centre, Sunninghill - 01344 624923
Other centre enquiries - 01753 810525
Dead animals
To have removed from highway - 01628 796156
Deaths
See 'Registrar of Births, Deaths and Marriages'
Disability
For services available - 01628 796056
For blue (formerly orange) parking badges - 01628 683708
Berks Disability Info Network - 01344 301572
People to Places special transport - 01628 433093
Dog wardens*
To report noisy or stray dogs - 0845 6011412
Dog fouling*
To report, use the number above
Domestic violence
Call police or helpline - 01628 645685
Drains and sewerage
For problems with domestic drains or blocked public sewers - 0845 920 0800
Draught proofing and insulation
Advice, grants - 01628 683634
Dumping of waste*
For removal: freephone - 0500 885055
Dustbins
See 'Refuse collection'
E
Education
List of schools + Ofsted reports - 01628 796571
(Also see 'Local schools' section)
Elderly persons homes
For information- 01753 810525
Electoral register
At public libraries and council offices,
For information - 01628 796030
For postal voting information - 01628 796030
Entertainment licences
For information - 01628 796031
Events
Library service database - 01628 796387
Eviction
For private tenants facing eviction - 01628 683577
Exhaust fumes
To report smoky commercial vehicle - 0117 953 1924
For other information - 01628 683516
F
Fire service
For local non-emergencies - 01628 771222
First-stop shop
All council info at parish council - 01344 874268
Fly tipping*
To report for removal - freephone 0500 885055
Food and drink safety
For advice or complaints about hygiene, health, safety, pricing, etc - 01628 683516
Footpaths*
For queries on rights of way or to report obstructions - 01628 796150
G
Graffiti*
To report in public places- 01628 796150
Grants for voluntary organisations
For information - 01628 796158
H
Harrassment
To report private landlords - 01628 683577
Health information
NHS Direct health queries - 0845 4647
For details on local GPs, dentists, hospitals, etc, contact the local Primary Care Trust by phone on 01753 636564 or visit the website www.nhs.uk
Hearing difficulties
For services for the deaf or hard of hearing - 0118 927 2200
Hedges*
To report overgrown hedges - 01628 796150
Home care services
To help the sick or disabled maintain independence - 01628 798888
Housing
Council houses now run by Housing Associations
Enquiries for tenancies - 01628 796254
Info on housing benefits - 01628 683566
To report benefit fraud - 0800 9230023
J
Job centre
Eagle House, The Ring, Bracknell - 01344 658600
L
Libraries
Sunningdale mobile at Broomhall Recreation Ground on Fridays - 01344 626720
Sunninghill, School Road - 01344 621493
Durning, Winkfield Road, Ascot - 01344 620653
Lorry parking*
For info or complaints - 01628 796153
M
Member of Parliament
Adam Afriyie
N
Neighbourhood Watch
Contact: Jeffrey Pick - 01628 645628
Noise
To report nuisance - 01628 683516
Nursing homes
For details of nursing and residential care homes - 01753 810525
Nursery schools
For a list of state-run schools - 01628 796680
P
Parish Council
Council office - 01344 874268
Pavements*
To report damage - 01628 796150
Pedestrian crossings
For requests and info - 01628 796405
People to Places
Transport service for those who have difficulty using public transport - 01628 433093
Pest control
For advice on pests and rodents - 0845 6011412
Planning
For advice on applications and objections - 01628 683585
Enforcement of decisions - 01628 796440
Parish Council planning committee - 01344 874268
Police
Ascot police station (non emergency) - 01344 871419
Messages for PC Graham Stone - 01753 835555
Pollution*
For queries or complaints - 01628 683516
Post Offices
Kings Road, Sunninghill
Sorting office - 01344 620670
Post Office - 01344 622936
3 London Rd, Sunningdale - 01344 628412
5 Silwood Rd, Sunninghill - 01344 620502
Potholes*
To report holes in roads or footpaths - 01628 796150
R
Recycling
For free collection box for household paper, tins, plastic bottles, or for info - 01628 796156
Public collection sites and bottle banks at:
Sunninghill - Queens Road car park
Ascot High Street
For information - 01628 796156
Refuse collection
For info or complaints about household, bulky or clinical waste, or
to arrange collection furniture, etc. - 01628 796156
Registrar of Births, Marriages and Deaths
Bridge House, 18 Brocklehurst Rd, South Ascot.
By appointment only - 01628 796422
Residential care and accommodation
For info - 01628 798888
Rubbish tips
Info on household waste sites - 01628 683800
Tinkers Lane, Windsor Tel 01628 796870
Local tips include:
Swift Lane, Bagshot
Longshot Lane, Bracknell
Lyne Lane, Lyne.
S
Schools
General info - 01628 796165
Transport assistance - 01628 796732
Sewers
To report blocked public sewer - 0645 200800
Social Services
Windsor office - 01753 810525
Street cleaning
Litter collection and cleaning - 01628 796156
Street lighting*
To report a fault - 01628 796358
Street signs*
To report a broken sign - 01628 796150
T
Trade waste
Chargeable collection - 01753 880579
Trading standards
Consumer queries - 01628 683569
Trees*
To report dangerous or overhanging trees or for advice on removal/replacement - 01628 796150
V
Verges*
Info on maintenance - 01628 796468
Y
Youth services
Info on youth centres, training, counselling, advice, etc. - 01628 796320
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