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Public Services
Also see the information held on the Royal Borough of Windsor and Maidenhead's web site.
Services provided by the Royal Borough and accessed through the Customer Service Centre Tel 01628 683800
The CSC phone lines are open from 8.00 am to 6.00 pm Monday to Friday
for Education and local schools, Highways, Traffic, Streetcare, Refuse, Recycling, Trading Standards, Housing Policy, Council Recruitment, Paying Bills and Council Tax, Plannning, Electoral Register and postal voting
also for asbestos, bonfires (to report nuisance), building control, car boot sales, cemeteries information service, cesspool queries or to empty, concessionary fares, insulation grants for people over 75 years, dumping and flytipping, footpath obstructions and overgrown hedges, graffiti in public places, parking enforcement, pavements, potholes, street cleaning, street lighting or signs – to report a fault or broken, trees.
Emergency number for Environmental Health 0500 885055
Animal for advice on pests, rodents, dog fouling, deer, rats, wasps, contact SDK Services 0845 6011412.
Charters Leisure Centre Tel 01344 624826
Adult Education Courses and Sports activities.
Advantage Card Cards can be revalidated here between 4.30 - 11.00pm Monday - Friday, 9.00 am - 6.00pm Saturday - Sunday. You will need proof of residency.
Carers service – nursing homes, residential care homes Home Care 01628 683752 . Also for youngsters with social problems and disabilities
Citizens Advice Bureau for information - 0845 1203712
Day centres Chandler Centre, Sunninghill - 01344 624923
Domestic violence call Police helpline - 01628 645685 (8am – 4 pm)
Drains and sewerage Thames Water 0845 920 0800
for problems with domestic drains or blocked public sewers
Disability for services available
Shopmobility – wheelchair and scooter services in Windsor 01628 796056
For blue (formerly orange) parking badges - 01628 683708?
Berks Disability Info Network - 01344 301572?
People to Places - transport service for those who have difficulty using public transport - 01628 587922
Ascot Volunteer Bureau provides transport to GP and hospital appointments - 01344 625520
Fire service For local non-emergencies - 01628 771222
Health information
NHS Direct health queries - 0845 4647
For details on local GPs, dentists, hospitals, etc, contact the local Primary Care Trust by phone on 01753 636564 or visit the website www.nhs.uk
Hearing difficulties
For services for the deaf or hard of hearing - 0118 927 2200
Home care services
To help the sick or disabled maintain independence - 01628 683719
Housing for issues of evictions, homelessness, landlord and tenant - Housing Options Team at RBWM - 01628 683577. Council houses now run by Housing Associations
Housing Benefits - 01628 685618
Supporting People 01628 796254 - low-level support for people on housing benefit
Local Libraries
Sunningdale mobile at Broomhall Recreation Ground on Fridays - 01344 626720
Sunninghill, School Road - 01344 621493
Durning, Winkfield Road, Ascot - 01344 620653
Neighbourhood Watch Contact: Peter O’Kill 01344 627694
Police Thames Valley Police 0845 8505 505
Ascot police station (non emergency) - 01344 871420
Messages for PC Dave Burdett 07989 305792
Post Offices
Sunninghill (Main PO) Kings Road, 01344 622936 Sorting office - 01344 620670
Sunningdale, 3 London Rd, 01344 628412 (open 9.00 – 5.30pm – shut lunchtime)
5 Silwood Rd, Sunninghill - 01344 620502
Registrar of Births, Marriages and Deaths
Bridge House, 18 Brocklehurst Rd, South Ascot. By appointment only - 01628 796422
Recycling and waste collection
For free collection box for household paper, tins, plastic bottles,
For household, bulky or clinical waste, or to arrange collection furniture, etc.
Public collection sites and bottle banks at:
Sunningdale Car Park -
Household waste site - Tinkers Lane, Windsor – central waste disposal site
Trade waste Chargeable collection - 01753 880579
Trading standards Consumer Direct 08454 040506
Youth services Info on youth centres, training, counselling, advice, etc. Danny Gomm 01628 510289
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